
NO CALL from
monitoring. I called Comcast, was told a bunch of lies about an alarm not being allowed to ring long enough etc. It must be a central monitoring problem, etc. I was give their monitoring company number, called them and they never received notification of an alarm by the system. Called back to Comcast , was transferred around and hung up on several times before
finally getting someone to help with a test. YEP, you guessed it, the junk system NEVER called the monitoring station, no call, nothing.
You can also use the system without monitoring,
which doesn’t require a monthly fee.

I
want my money back!DO NOT GET THIS SYSTEM!Completely unreliable security system and the mobile app sucks. I travel for work on a weekly basis and thought having a home security system will allow me to monitor my condo. Every time when I'm away, I always get this communication failure alert triggered by the door or window sensor. The first time I received the text alert, I thought someone break
into my condo because the text doesn't say it's a communication failure. Instead it says alarm has been triggered and the security center has been notified. I was waiting for someone to contact me but it never happened.